Return and Exchange Policy
We strive for customer satisfaction and have an excellent record in service, but on rare occasions when things do not work out, that’s when we are at our best! We realize a company is only as good as it’s response and we stand behind our service and parts 100%.
First, please contact us! If we made a mistake, then a full refund will be issued including shipping costs both ways. Please note, our first attempt will be to replace the part, and only if unsuccessful, then issue a full refund for payment. We do not refund the shipping cost when a part is returned without a problem and charge a 10% restocking fee. If applicable, these costs are subtracted from the refund. Part returns must be received within 45-days of purchase, and include a copy of the receipt. In the event unnecessary or unrelated parts are included in the return, shipping costs will not be included.
Please note all computerized parts including the MPEM and ECU are bench tested, verified, key programmed and ID coded for easy and unique identification. We will not accept MPEM returns without this identification, meaning it is not ours!
When shipping returned parts; please purchase insurance and tracking as we are not responsible for lost or damaged parts, it’s bets to include packaging inside the box to prevent part movement inside.
NOTE: For tax reasons, we are unable to accept cash at the Gravois Mills location in Missouri until further notice.
We only collect information required for processing orders including order history. Westside Powersports does not share, distribute, sell or use any information collected for any purpose other than order processing. We take your privacy very seriously and have partnered with the industry leader, PayPal, for secure checkout.
Buyer’s are responsible for the correct shipping address which is verifiable on the PayPal account. All orders should include a product description in the notes section, please also include your address as some PayPal payment methods do not include a shipping address.
You must have the correct address via Paypal. Westside Powersports is not responsible for parts when the wrong address is submitted in the order. The wrong address could result in additional shipping costs and having to purchase the part again if not returned, we strongly suggest making 100% sure the address on Paypal is correct. We also reserve the right to refuse shipping to a non verified address.
Westside Powersports provides you with expert knowledge, one stop for all Seadoo parts service and fast turnaround time with same day shipping. We are your one stop shop for all SeaDoo parts and restoration needs!
Westside Powersports OEM Used Seadoo Parts, MPEMs. All rights reserved 2022.